Terms and Conditions

These Terms and Conditions set out the rules for using Playregal Casino, including account access, payments, promotions and other services available through the platform. They explain the relationship between us and each person who visits, registers with or uses our services. By creating an account or using the platform, you agree to follow these terms and any conditions shown for specific services or promotions. Please read them before registering. If you do not agree, do not use the platform. Other notices displayed on the site may also apply to particular features.

Accounts and Eligibility

Account responsibilities

Provide accurate, current information when registering and keep your account details up to date. You are responsible for activity carried out through your account and for keeping your login credentials confidential. Notify us through the contact options shown on the site if you believe someone else has accessed your account.

One account is permitted per person. Accounts must not be transferred, shared or used on behalf of another person. We may request identity and address documents to confirm account details. Verification is required as part of registration and may be required before a withdrawal is processed. Account access may be restricted if requested information is not supplied.

Eligibility requirements

You must be at least 18 years old and legally permitted to use online gambling services where you are located. Playregal Casino is not available to residents of the United Kingdom, the United States, France, the Netherlands or New Zealand. Access may be blocked in restricted locations. Do not attempt to register or use the platform from a prohibited jurisdiction.

You are responsible for checking that use of the service is permitted under the laws that apply to you. We may refuse registration or restrict access where location or eligibility requirements are not met.

Use of the Service

Use the platform only for personal, lawful purposes. Do not interfere with the service, attempt unauthorised access, provide false account information, or use another person’s payment method without permission. Fraudulent activity, manipulation of games or misuse of promotions is not permitted.

We may suspend or close an account where these terms are breached, eligibility conditions are not met, or continued access is not permitted. Any action will be handled in accordance with applicable requirements and the circumstances of the account.

Bonuses and Promotions

Promotions are subject to the specific terms displayed with each offer, including eligibility, opt-in requirements, expiry dates, wagering requirements, maximum bet limits and game restrictions. Those conditions apply in addition to these general terms.

Unless an offer states otherwise, promotions are limited to one account per person. We may withhold or remove promotional benefits where an offer is used contrary to its conditions or these terms. Bonus funds and winnings may be subject to wagering requirements before withdrawal.

Deposits and Withdrawals

Available payment methods, minimum amounts, processing times and fees are shown in the cashier and may vary by method and location. Use a payment method held in your own name. Deposits and withdrawals are subject to account eligibility and any verification requirements.

Withdrawal minimums, limits and applicable fees are displayed on the platform. A withdrawal request may require identity checks before it can be completed. Do not use the service where payment transactions are prohibited by local law.

Disputes

If you have a question or dispute about your account or use of the service, contact us using the support details provided on the platform. Include relevant account information and a clear description of the issue. We will consider the information provided and respond through the available support channel.

Changes to These Terms

We may update these terms when the service or applicable requirements change. The current version will be published on the platform with its effective date where applicable. Continued use after an update takes effect means you accept the revised terms. If you do not agree, stop using the service.